Privacy Policy
Effective Date: September 01, 2025
Diamond Entertainment (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in accordance with applicable United States laws, including the California Consumer Privacy Act (CCPA/CPRA), the Children’s Online Privacy Protection Act (COPPA), and relevant federal regulations.
1. Information We Collect
We may collect the following categories of personal information:
Identifiers: Name, email address, phone number, billing/shipping address, account login details.
Financial Information: Payment card details processed securely via third-party processors.
Commercial Information: Purchase history, ticket reservations, event attendance records.
Internet/Device Data: IP address, browser type, operating system, device identifiers, and cookies.
Preferences: Music genres, artist interests, or event-related preferences you provide.
We do not collect sensitive information (such as health or biometric data) unless required by law.
2. How We Use Your Information
We use personal information to:
Process ticket sales, event registrations, and provide customer service.
Send marketing communications and promotional offers (with your consent).
Personalize your event experience and recommendations.
Detect and prevent fraud or illegal activity.
Comply with legal, regulatory, or contractual obligations.
3. Sharing Your Information
We do not sell personal information. We may share data with:
Service Providers: Payment processors, ticketing platforms, and marketing services.
Event Partners: Venues, artists, or promoters strictly for event-related purposes.
Legal Authorities: When required by law, regulation, or valid legal request.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
Enable core site functionality.
Analyze site traffic and improve services.
Personalize marketing content.
You can manage or disable cookies in your browser settings.
5. Data Security
We use industry-standard safeguards (encryption, firewalls, secure servers) to protect your personal information. However, no electronic transmission or storage is completely secure.
6. Your Privacy Rights
Under U.S. Federal Law:
Email Marketing: You may opt out of marketing emails anytime via the “unsubscribe” link (CAN-SPAM Act compliance).
Children’s Privacy: We do not knowingly collect data from children under 13 (COPPA compliance).
Under California Law (CCPA/CPRA):
California residents have the right to:
Know what personal information we collect, use, disclose, or sell.
Request Deletion of personal information (with some exceptions).
Opt Out of Sale/Sharing of personal information (we do not sell data, but still honor this right).
Non-Discrimination: You will not be discriminated against for exercising your privacy rights.
Correct Inaccurate Information we hold about you.
To exercise these rights, email us at [Insert Contact Email] or call [Insert Phone Number].
7. Data Retention
We retain personal information only as long as necessary to provide services, comply with laws, or resolve disputes.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here with an updated “Effective Date.”
10. Contact Us
For questions or privacy requests, contact:
Diamond Entertainment
Email: admin@diamond-ent.com
Phone: 909-303-0361
If you are a California resident, you may also designate an authorized agent to submit a request on your behalf.
